CNA Risk Management Hotline

CNA Lawyers Professional Liability Risk Management Hotline: Helping you navigate the risks of practicing law.

Helping you manage your professional risk
We understand that every lawyer, at some point, must contend with difficult ethics, administrative, and management issues. And having access to a third party perspective can be instrumental in devising a viable strategy to help minimize the professional liability risk those issues present. Staffed by CNA attorneys specializing in legal ethics and law practice management, the CNA Lawyers Professional Liability Risk Management Hotline provides CNA policyholders with a resource for discussing problems and questions that can arise in day-to-day practice.

Simply call 1-866-CNA-0034 (866-262-0034).
Please have your firm name and policy number available.

Valuable consulting advice addressing key practice management issues such as:

  • Is it a conflict of interest if…?
  • Informing parties of the need for separate counsel
  • Conflicts checking systems
  • Docketing systems
  • Uncooperative and non-responsive clients
  • Explaining the unwanted outcome
  • Withdrawing from a representation
  • Fee management
  • Protecting client confidentiality
  • Explaining litigation costs and risks to clients
  • Departing attorneys
  • Confidential consultation when appropriate

And, if a confidential consultation is needed on a risk management issue related to a pending client matter, the Hotline provides a referral, at no additional charge, to an independent national panel of attorneys specializing in management of legal liability risks. You will receive a return call within one business day from an attorney in your jurisdiction who can advise you on how to best manage the situation at hand to avoid a legal malpractice claim.

One or more of the CNA companies provide the products and/or services described. The information is intended to present a general overview for illustrative purposes only. It is not intended to constitute a binding contract. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states.