24 Hour Claim Reporting
24 Hour Claim Reporting Hotline (Zurich Insureds ONLY)
Staffed by qualified and experienced Claim Service Professionals, the hotline is available 24 hours a day, seven days a week. There’s no need to mail or fax the first notice of claim. Just make one simple toll-free call.
Here’s How It Works
- To report a claim (or potential claim), call 1-800-987-3373.
- The Claims Service Professional answering your call will:
■ Obtain details on your firm’s policy with Zurich;
■ Request key information from you about the possible claim or incident;
■ Complete the first notice of claim for electronic transfer to Zurich’s Claims Department;
■ Provide you with confirmation and claim numbers.
Your telephone notice of claim (or potential claim) will be electronically transferred to Zurich’s Claims Department within 24 hours. A member of Zurich’s Claims Team will then contact you within one business day to discuss the next steps.
BY FAXVia 24-hour, toll-free claim reporting facsimile number to the attention of “Professional Liability Claim Director, Specialties- New York” at 1-866-255-2962.
Professional Liability Claims Department
P.O. Box 307010
Jamaica, NY 11430-7010